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Occasionally I run across a technical application problem that defies solution or explanation. One of my all time favorite Peachtree error messages goes like this:
That’s it; a gray screen that will go no further than the error message and no log entries to indicate a problem. Cancel the error and Peachtree goes away. Peachtree support confirms that everything is installed, updated and configured correctly, so the big fix is?
Restart the server. Cleans right up and works for weeks or months until the next time it throws the error message.
I’m hearing too much of this restart the server stuff, even to the point of scheduling one server to automatically restart every Sunday morning, because the software company couldn’t come up with any other answer but restart the server every week.
So who’s to blame; unreasonable expectations? Please, you tell me.
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